Remote Access Tools: Don’t Leave the “Master Key” Outside

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Remote Access Tools are basically remote controls for your servers and core systems. They let your IT team log in from anywhere to fix problems, install updates, and manage your network.

That’s useful.

But if that kind of remote access is open to the public internet, it’s like leaving a master key under the doormat—except criminals can try the doormat millions of times a day until they find a way in.

Why This Matters

If a bad actor gets into one of these remote access doors, they’re not “looking around.” They’re in charge. 

That can mean: 

  • Ransomware installed across your network 
  • Security tools shut off so no one notices 
  • Sensitive data quietly copied over days or weeks 
  • Password changes and new user accounts created to keep access even after you “fix” the original issue 

And here’s the tricky part: attackers often use the same tools your IT team uses, which can make their activity blend in. 

How to reduce the risk (without being overly technical) 

You don’t have to ban remote access—you just need to control how it’s used: 

  • Don’t leave it open to the internet. 
    Require remote access through a secure “front door” (like a VPN or a modern secure access system). 
  • Limit who can even try to log in. 
    Only allow access from approved locations and devices (for example, your IT team and your managed IT provider). 
  • Use strong login rules. 
    Long passwords, limits on repeated failed logins, and automatic lockouts reduce brute-force attempts. 
  • Require a second step to log in. 
    Use multi-factor authentication (MFA) so a stolen password alone isn’t enough.

Bottom line 

Remote access tools are like keys to every office, filing cabinet, and safe in your business. 
They’re not “bad”—but they should be treated like high-security keys: 

kept private, tightly controlled, and never left hanging out on the internet. 

Take Our Cyber Resiliency Assessment

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